Terms of service
Last Updated: May 25, 2026
Welcome to Steady's Petshop. These Terms of Service ("Terms") govern your use of our website and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please discontinue use of our website.
1. Website Use
By using this website, you represent that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
You agree not to use the website for any unlawful purpose or in violation of any applicable laws or regulations.
We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if we believe a customer has violated these Terms.
2. Products and Pricing
We make every effort to display accurate product descriptions, images, and pricing information.
However, we do not warrant that product descriptions, images, pricing, or other content on the website are accurate, complete, reliable, current, or error-free.
We reserve the right to modify product offerings, pricing, and availability at any time without prior notice.
3. Orders
All orders are subject to acceptance and availability.
After an order is placed, you will receive an order confirmation email. Receipt of an order confirmation does not guarantee acceptance of the order.
We reserve the right to refuse, limit, or cancel any order for reasons including but not limited to suspected fraud, pricing errors, inventory issues, or violations of these Terms.
4. Payments
All payments are processed through secure third-party payment providers.
By submitting payment information, you represent and warrant that you are authorized to use the payment method provided.
All prices are displayed in U.S. Dollars (USD) unless otherwise stated.
5. Shipping and Delivery
Shipping times, delivery estimates, and shipping fees are outlined in our Shipping Policy.
Delivery dates are estimates only and are not guaranteed.
Steady's Petshop shall not be responsible for delays caused by shipping carriers, weather conditions, customs processing, or circumstances beyond our reasonable control.
6. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy.
By placing an order, you acknowledge and agree to the terms outlined in our Return & Refund Policy.
7. Intellectual Property
All content available on this website, including but not limited to text, images, graphics, logos, icons, product descriptions, and website design, is the property of Steady's Petshop or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used without prior written permission.
8. Third-Party Services
Our website may contain links to third-party websites, applications, or services.
We are not responsible for the content, policies, or practices of any third-party websites or services.
Accessing third-party websites is done at your own risk.
9. Disclaimer of Warranties
This website and all products and services are provided on an "as is" and "as available" basis.
To the fullest extent permitted by law, Steady's Petshop disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that the website will be uninterrupted, secure, or error-free.
10. Limitation of Liability
To the maximum extent permitted by law, Steady's Petshop shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.
Our total liability shall not exceed the amount paid by the customer for the product or order giving rise to the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless Steady's Petshop and its affiliates, officers, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from your violation of these Terms or misuse of the website.
12. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Arizona and the applicable laws of the United States, without regard to conflict of law principles.
14. Changes to These Terms
We reserve the right to modify these Terms at any time.
Any changes will become effective immediately upon posting on this page. Continued use of the website following any updates constitutes acceptance of the revised Terms.
15. Contact Information
Steady's Petshop
4344 W Indian School Rd APT 8, Phoenix, AZ 85031, United States
Phone: +1 480-546-2890
Email: info@steadyspetshop.us
Business Hours:
Monday – Friday: 11:30 AM – 8:00 PM
Saturday: 11:30 AM – 6:00 PM
Sunday: 11:30 AM – 5:00 PM